Why wont my skype app on my desktop open?
I have a question, every time i click on it i get a loading sign then it disappears yet it never goes to the Skype start up screen. I tried to re install the newest program and it still does this. what do i need to do to make this work? Best Answer: Try This If You're running on Windows: 1. Close Skype. 2. Ensure that "Show hidden files and folders" is switched on. 3. Click Start and then Run... 4. Type %appdata%\skype and click OK. 5. Delete the shared.xml file. 6. Restart Skype login . The shared.xml file will be recreated. Skype will start up and work again like normal. If You're running on MAC Then, Try This: Go to the folder ~/Library/Application Support/Skype/ Delete the file shared.xml (it will be recreated once you open Skype again, this is fine). And relog in to Skype. Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys