Why wont my skype app on my desktop open?

I have a question, every time i click on it i get a loading sign then it disappears yet it never goes to the Skype start up screen. I tried to re install the newest program and it still does this. what do i need to do to make this work?

Best Answer: Try This If You're running on Windows:

1. Close Skype.

2. Ensure that "Show hidden files and folders" is switched on.

3. Click Start and then Run...

4. Type %appdata%\skype and click OK.

5. Delete the shared.xml file.

6. Restart Skype login. The shared.xml file will be recreated. Skype will start up and work again like normal.

If You're running on MAC Then, Try This:

Go to the folder ~/Library/Application Support/Skype/

Delete the file shared.xml (it will be recreated once you open Skype again, this is fine). And relog in to Skype.

Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

If You're running on Linux Then, Try This:


  • Close Skype
  • Go to the following folder: 
  • /home/YourLinuxUserName/.Skype 
  • Delete the file shared.xml. 
  • Restart Skype. 
  • Remember: The Skype folder is a hidden folder - please check Show hidden files in your file browser to view and access it.

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